Draft. These commitments await approval by both partners. Bracketed items must be completed before launch.
Overview
Accountable people
Two partners, both involved in every engagement and reachable directly.
Security first
Least-privilege access, multi-factor authentication and secrets kept out of code.
Your data, your accounts
Systems and data stay in your name. Nothing leaves production without approval.
Privacy by default
This website uses no cookies, analytics or trackers.
Who is accountable
11OCLOCK is run by its two partners, who make decisions together and review work before it reaches production:
- Mmaphuti (SMK) Madiope: smk.11oclock@gmail.com
- Nephtally (Mosh) Moshabeshe: mosh.11oclock@gmail.com
Security and data practices
How we handle access, production data, secrets, devices, incidents and the end of an engagement is set out in our data practices. How this website and our enquiries handle personal information is in our privacy notice.
Responsible disclosure
If you believe you have found a security vulnerability in this website or a system we operate, email support@11oclock.co.za with “Security” in the subject line. Please include enough detail for us to reproduce it.
- We will acknowledge your report within [NUMBER] business days and keep you informed.
- Please give us reasonable time to fix the issue before disclosing it publicly.
- Do not access, change or delete data that is not yours, or disrupt services, while investigating.
Our contact details are also published in security.txt.
Certifications and documents
Certifications: [LIST ANY CERTIFICATIONS, OR STATE THAT NONE ARE HELD]
Available on request: operator / data processing agreement, NDA, and answers to security questionnaires.